We Won!

Budds’ Mazda is pleased to announce that not only we’re we considered for a DealerRater award, but we won in two categories! With 162 Lifetime Reviews, and a 4.7 overall star average, Budds’ Mazda took home “2018 Mazda Dealer of the Year” in Ontario. We are proud to be one of the top-rated Mazda Dealers in the province! We also took home the “2018 Consumer Satisfaction Award” for Ontario as well!

A big thank you to all staff for the hard work you do on an everyday basis. We would also like to thank customers for taking the time to give us feedback. It is greatly appreciated, so we can help give you an even better experience. Details on how the score is calculated is below. Once again, thank you to staff and customers, and we hope we can score again next year! To read our reviews, click here.

Dealer of the Year Award

 DealerRater’s Dealer of the Year Award Program recognizes a select number of car dealerships throughout Canada and the United States for excellent customer satisfaction as expressed through customers’ online reviews posted on DealerRater.

The Dealer of the Year Awards will be given to car dealership that have the highest PowerScore™ in their brand (Mazda) category, both at national and provincial levels.

The score is determined by using a Bayesian average for each dealership’s reviews. It takes into account both the rating of the reviews, as well as the number of reviews during the calendar year. (Jan 1 2017 – Dec 31 2017)

To be considered for the Dealer of the Year Awards a dealership must have:

  • Minimum of 25 reviews on DealerRater for the calendar year
  • Average minimum star rating of 4.0 on DealerRater, with 5.0 as the highest possible rating
  • At least one review on DealerRater per quarter during the calendar year
  • Must not have been blacklisted within the calendar year

Consumer Satisfaction Awards

Consumer Satisfaction Award recipients must meet the same requirements as the Dealer of the Year program as described above. The Consumer Satisfaction Awards are given to the following:

 

  • Top 10% U.S. franchise dealers based on their PowerScore
  • Top U.S. used car dealerships based on their PowerScore
  • Top Canadian car dealerships based on their PowerScore

Current Dealer of the Year Award recipients are also eligible to receive the Consumer Satisfaction Award.